Angela Jia Kim

Savor Beauty + Spa / Savor the Success - CEO + Founder
New York, NY
http://www.savorbeauty.com

    Week I: Project Awesome – What’s in it for me, lady?

    October 3, 2013

    Week I: Project Awesome – What’s in it for me, lady?

    This is my diary. Welcome to my real and raw thoughts on building business and Project: Awesome for the next 12 weeks.

    To provide context: my personal and business mission is all about empowering people to reach their potential. As part of this mission, I have an "intra-praneurship" program in my businesses that offers bonuses based on performance, which motivates everyone because they realize they are in charge of their paychecks. (I highly suggest you do this, too.)

    So here we go. Week 1 of my Project: Awesome diary, all true. Names have been changed, FYI. 

    Thursday, September 19, 2013: Yesterday, I shared with Sally, one of my leaders at Savor Spa, about Project: Awesome. 

    So…” I launched into the conversation brimming over with silly excitement, “We each choose a 3-Month Vision, pair off into teams with Team Captains. Everyone declares ONE awesome thing they want to manifest on Monday and then on Friday, they check in to say if they met their goal. We use SavorPoints™ to track success and then the winning team gets cash prizes, etc. We’ll come up with something motivating. What do you think?”   

    Silence.

    Sally, you there? Aren’t you excited? This is so fun and amazing!

    Turns out Monday is her day off. She doesn’t want to check in on that day. I hear my Manifest Method director yelling in the background, “Hello! I work everyday! She can’t check in for just two minutes?

    Oy. Off to a great start.

    Friday, September 20, 2013:

    5:00 AM: Listen, I’ll admit it.

    I’m scared. I feel a little paralyzed. How am I going get my team’s buy-in? If one of my leaders reacted that way, how will the others who are not as invested in the company… how will they react?

    Do I have to pay them money for every check-in? Wait, isn’t that counter-what we are trying to create here? S***. F***. Okay. Hold on.

    5:30 AM: Way too early to call Elia. I’ll wait until she gets in at 9 so we can soundboard off of each other. She's always been my soundboard to understand where our employees are coming from. 

    9:00 AM: I tell her that the silence freaked me out.

    She says, “All we have to do is get them enrolled into the bigger vision and explain very clearly what is in it for them. Once this is clearly laid out, I’m sure they will get into it. Come on, it’s not like we’re asking them to throw a body into the East River.”

    True dat. Hello, why didn’t I think of that? Get them enrolled into the Bigger Vision and explain what’s in it for them. That’s like Business 101, and I completely bypassed this with my top leader and dove into what the program was without sharing anything that would get her buy-in. Typical Boss. Expect enthusiasm just because you are paying them. WRONG. 

    Saturday, September 21, 2013:

    9:30 AM: Back on the phone with Sally. 

    “You’re doing such an amazing job there, Sally. I think Project: Awesome will make you feel much more supported because the team is doing something amazing weekly. Imagine if THEY got on board and did something awesome weekly... you’d see a big increase in your paycheck! And plus you get to declare one awesome professional AND personal goal.”

    That was her buy-in. “I’m 100% in, Angela. I LOVE that we will be incorporating personal goals, too. This is going to be so much fun, and I appreciate you creating this program and for supporting me with it."

    We talk about prizes for the teams and what will motivate her to lead her team to win.

    “A day of spa services will get me really motivated.”

    Okay. This is a start. Email sent to the entire team, and everyone's IN. Let’s go. 

    Week 1: “School of Hard Knocks” Lesson Learned

    Get their buy-in by framing it the same way you frame things to your customers: What’s In It For Me. WIFM, baby, WIFM.

    Read Angela Jia 's other blog entries >

Please Wait