My name is Crystal Joyce. I am the 42 year old mother of 4 wonderful children and we live in Powell, OH. My husband is finishing up as a contractor, after working 2.5 years in Kabul, Afghanistan. In December 2008, I was laid off from Verizon Communications, after 19 years of rising through the ranks. I started in Customer Service as a call center representative. I was promoted to Customer Service Supervisor and from there, I moved into Project Management. Project Management allowed me to transition into the IT side of the business, where I developed my expertise and remained until December 2008. This was not bad for a divorced single mom, that was on wellfare in 1990 and doesn't h...
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