I have been working in my family business for 17 years. Five years ago my father retired and left me the business to run. For the first year I ran it as he did but then I saw the numbers going down and realized that this was not the business I wanted to be the leader of. So I decided to make it my own. Our business is and has always been engraving, promotional products and onsite personalization. We engrave at PGA Tour events, Super Bowls, and corporate events to put it in perspective. When I took my 6 month reflection I decided on a few things myself.... 1. I was tired of using a different companies engraving system: So designed and developed one myself (completed and sold 50 alr...
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