MentorFactor, Inc., is a consulting company specializing in teaching the art of flow-based decision making. MFI focuses on human interaction and organizational alignment consulting. We help individuals and organizations achieve alignment to facilitate critical thinking, situational awareness, and better decision making. Judith ("Judy") L. Glick-Smith is president/CEO of MentorFactor, Inc. She has been a technical communicator, entrepreneur, and business consultant since 1983. She started her first consulting company, Integrated Documentation, Inc., in 1987, in response the the need for technical documentation in high technology industries. Judy has a Ph.D. in Transformative Studies...

MentorFactor, Inc., is a consulting company specializing in teaching the art of flow-based decision making. MFI focuses on human interaction and organizational alignment consulting. We help individuals and organizations achieve alignment to facilitate critical thinking, situational awareness, and better decision making.

Judith ("Judy") L. Glick-Smith is president/CEO of MentorFactor, Inc. She has been a technical communicator, entrepreneur, and business consultant since 1983. She started her first consulting company, Integrated Documentation, Inc., in 1987, in response the the need for technical documentation in high technology industries.

Judy has a Ph.D. in Transformative Studies with a concentration in Integral Studies from the California Institute of Integral Studies. Her research and dissertation focused on the flow-based decision making ability of firefighters in the midst of critical events.

She has a Master of Science in Conflict Management from Kennesaw State University and a BBA in Accounting with a minor in Information Systems from Georgia State University. She holds a certification in EQ-i, an emotional intelligence assessment tool, and is trained in the Zachman Framework for Enterprise Architecture.

Judy is a Fellow and Past International President of the Society for Technical Communication. She has also been involved with numerous other professional societies, including the American Society for Training and Development and Toastmasters International.

Judy is currently an adjunct professor in the Department of Communication at Kennesaw State University and was an instructor at Richland Community College in Dallas from 1991 to 2004. She has published in numerous peer-reviewed journals and has regularly presented at professional organizations and conferences since 1988.